Frequently Asked Questions

Updated: May 18, 2011, 11:44 AM ET

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Q. Do I have to be an ESPN Insider to get an answer to my question?

A. Yes, this is an exclusive service for ESPN Insiders only. If you are a current ESPN Insider, you will receive automatic access to The Answer Guys.

Q. What if I don't want to upgrade to an ESPN Insider membership? Can I pay a fee per question rather than buy an ESPN Insider membership?

A. Sorry, only ESPN Insiders may use this service. You must become a member in order to have your question answered.

Q. How many questions can I ask?

A. Given the high volume of questions received, ESPN Insiders will be able to ask one question each week. The Answer Guys week runs Wednesday to Wednesday.

Q. What happens if I have more than one fantasy team? Can I ask multiple questions within the same email?

A. At this time, only one question per user per week may be asked.

Q. Why does it take 24 hours to get an answer?

A. In order to receive the proper attention your fantasy question deserves, our staff of ESPN Fantasy experts requires 24 hours to respond to your fantasy needs accurately and informatively.

Q. What if I need answers quicker than 24 hours?

A. In some instances, you may receive an answer to your question within less than 24 hours. However, given the high volume of questions, an answer is only guaranteed within the next 24-hour time period. Planning ahead is the best way to ensure that your question is answered.

Q. Will a real Fantasy expert answer my question?

A. Yes, a real ESPN fantasy sports expert with many years of fantasy experience will respond to your question. Our staff of experts is here to provide you with the answers you need.

Q. Will I be able to ask anything related to my fantasy team?

A. Yes, that's exactly what The Answer Guys aim to do -- provide help regarding any and every aspect of your fantasy team.